Section: Requesting Your Certificates | Exams Information | ncsvle

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  • Exams Information

    Welcome to the Exams Information page. 

    All the details provided below are designed to help and support you with your exams while you are enrolled at New College Swindon.

    Opening Hours:

    North Star: 9am - 4pm, Office N1.38 (Pegasus Building)
    Queens Drive 9am - 4pm, Office BG20 (Ground Floor, B Block, near the Enrichment Centre)

    We are not open during weekends. 
    If you need to come and see us in either of the Exam Offices, please can we ask that you knock, or ring the bell, and wait at the door. Students are not allowed in the Exams Office for GDPR reasons. 

    Last Updated: August 2022

Awarding Bodies
Examination Venues

Requesting Your Certificates

  • Requesting Your Certificates

    Certificates arrive in College 3 months after results are issued. Therefore, for exam results received in August, you will be able to request your certificates from 1st December. 

    You can request them by emailing exams.office@newcollege.ac.uk with your name, date of birth and student number. Please be aware that it can take a minimum of 48h from receipt of your email for your certificates to be ready. 

    At the Queens Drive Campus we keep certificates for five years. All the uncollected certificates are automatically securely shredded after this period of time. At the North Star campus, we post out your certificates as soon as they are received. 

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    'What happens if I am not available to come into college for collection?'

    Certificates are not routinely sent out by post. If you are not available to come into college personally and collect your certificates, you can provide a third party with a Letter of Authorisation to collect these on your behalf. This letter must be signed by you and must contain your name, date of birth, student number and name of the designated person to collect. A printed email sent from your own email address could replace this letter, but a hard copy must be brought by this person as well as their own photographic ID. 

    Please be aware that no certificates will be given to anyone without previously checking the photographic ID of the collector. 

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    'What can I do if I lose or misplace my certificates?'

    Once you collect your certificates from our secure cabinet, they will be your responsibility. In case of misplacing them, the only thing the Exams Office would be able to provide you with is a replacement Statement of Results, if we still have electronic records of your studies at New College. 

    Replacement certificate must be requested from your original Awarding Body. See the link below for more information on this procedure:

    https://www.gov.uk/replacement-exam-certificate 

Awarding Bodies
Examination Venues